Building the future
Frequently Asked Questions
Have questions about your next construction project, remodel, or facility upgrade? MKCO is here to provide clear answers, expert guidance, and support throughout the process.
General Questions
1. What types of projects does MKCO handle?
We specialize in commercial remodels, new construction, additions, and facility maintenance across industries such as hospitality, healthcare, retail, offices, education, and franchises. Projects range from $250K to $2M.
2. How does MKCO ensure projects stay on schedule?
We use meticulous project planning, dedicated project management teams, and a trusted network of skilled tradesmen. This minimizes delays and ensures your project is completed on time, efficiently, and within budget.
3. How do you handle change orders?
At MKCO, we minimize change orders through extensive upfront project planning and clear scope definition. Historically, we keep change orders under 10% of the contract, which is rare in the industry.
4. Who manages my project?
Each project has a dedicated Project Manager who oversees every phase, coordinates tradesmen, and ensures communication, quality, and timelines are maintained.
5. Do you work with subcontractors?
We prioritize long-term relationships with highly qualified tradesmen. Unlike some competitors who outsource to cheaper, unvetted subcontractors, our team ensures consistent quality and efficiency.
6. How do you maintain high-quality standards?
We follow strict Standard Operating Procedures, carefully vet materials, and apply 40+ years of combined industry experience to every project. Every facility is built to meet or exceed industry standards for durability and performance.
Support questions
1. How can I contact MKCO for support during a project?
You can reach your dedicated Project Manager directly via phone or email. For urgent issues, our 24-hour response team is available to address any concerns immediately.
2. What if there’s a problem with completed work?
MKCO stands behind all projects. Any defects, warranty issues, or work discrepancies are addressed promptly and efficiently to ensure your facility meets the agreed standards.
3. How quickly can maintenance requests be handled?
Our team provides rapid response services, including same-day or night-time support, depending on urgency. This minimizes downtime and ensures your operations continue smoothly.
4. How do you ensure clear communication during the project?
Each project has a dedicated Project Manager who provides regular updates, shares schedules, and is your point of contact for all questions or concerns. Communication is structured, concise, and consistent.
5. Can I request changes mid-project?
Yes. Change requests are reviewed carefully. We minimize change orders through upfront planning, but any necessary adjustments are handled efficiently while maintaining quality, timelines, and budget.
6. Do you provide guidance on permits or compliance issues?
Absolutely. MKCO can assist with permit planning, expediting, and ensuring your project meets all local regulations and compliance requirements.
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Get in Touch
Have a project in mind or need expert advice? MKCO is here to help. Our team is ready to discuss your construction, remodel, or facility maintenance needs and provide solutions tailored to your goals.
Reach out today to schedule a consultation, discuss project scope, or learn how we can deliver efficient, high-quality results for your business.